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Calming ‘upset’ clients is different from dealing with ‘difficult’ ones. When a reasonable person gets upset they may have momentary lapses of unreasonableness but basically that person is still [...]

The Deceased’s wishes, whether expressed or not, ought to be taken into account in accordance with Article 8 – the right to private and family life. But how does this sit with the position that [...]

The payment protection insurance (PPI) scandal has been with us for several years now, and a deadline for new claims has been set by the Financial Conduct Authority (FCA) of 29 August 2019. But [...]

The fraught difficulty of who has the right to choose how the corpse is to be disposed of; where it is to be buried and/or whether it should be cremated and then who owns the ashes only rarely [...]

When it comes to administering estates, you can be faced with many challenges including intestacy, missing beneficiaries, overseas assets, bankrupt beneficiaries and more. All these challenges [...]

When approaching anyone to provide a specialist service, it can be difficult to be sure you’re getting the best person for the job. The last thing you want is to realise that you’ve employed the [...]

It can be tricky to find the right cover for unoccupied properties, due to the extra risks they can present. It can be especially difficult for solicitors and executors, as they often need [...]

Most Practitioners would probably consider themselves unlucky to be presented with a missing beneficiary problem more than once a year. However, it does occur and when it does it is vital that [...]

The statistics which are often bandied around about the proportion of the population who have not made a Will are resolutely static. It seems to be "around two thirds" have not, a recent example [...]

Executors must take a neutral stance when faced with an IPFD claim. A good illustration of how not to behave is the case of Keays v Exors of Parkinson [2018] 1006. This was a claim made under [...]