LPA safeguarding in practice – a case study

 In Elderly/Vulnerable Client

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In our last article, we introduced you to John Smith. John had a complex estate and had decided to put a Lasting Power of Attorney in place so that someone he trusted could look after his finances and act in his best interests if he lost capacity.

Safeguarding plays vital role in LPA adminWorried about the potential for financial abuse and fraud, however, John spoke both to his financial adviser and to his solicitor about how best to protect his finances. They suggested two things:

  • To add a safeguarding clause that appointed a third party to oversee the activities of any attorneys; and
  • To use real-time software that reflects any financial transactions and allows attorneys, safeguarders and other professionals to have an overview of John’s financial situation once he has lost capacity.

John accepted this advice and appointed his niece as his attorney, and a professional into a supervision role. He set up the software, added all his bank accounts and other financial information, and uploaded copies of his will, insurance policies and the LPA.

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John invites his niece and solicitor into his ‘Team’ with a restricted online view into his wealth portal. John arranges an annual check in with his solicitor.  Confident that he has put everything in place, John gets on with life.

Losing capacity – the attorney takes over

John has recently lost the capacity to manage his own finances, and now needs the help and support of his attorney.  After the paperwork has been managed to confirm that his attorney can now act on his behalf. John’s niece was in regular touch before he lost capacity and knows what are his financial wishes. She now has access to all his bank and savings accounts, investments and pension funds and needs to manage them correctly in order to ensure that John remains in the best possible financial position whilst also being able to meet any costs associated with his standard of living and general care.

At this point, the supervision and safeguarding clauses that John added to his LPA are actioned. The professional appointed as safeguarder now has oversight of John’s accounts and will be able to see, in real time, if there are any unusual or unexpected transactions taking place. This is particularly applicable if, for example, John’s niece lives at a distance and John has a carer coming into the home. He may give the carer his bank card to buy sundries, and his niece and his safeguarder may be completely unaware that he has done this. But, by having oversight of the accounts, they can see if that card is being abused or used fraudulently and query it immediately with John, his carer and the agency supplying the carer.

John is able to retain use over some of his accounts as there is support and oversight in the background from the attorney with real-time bank feeds updating the information.  This gives confidence to both the attorney and John and is in line with the principle of ‘least restrictive option’ if the alternative is to remove access entirely.

Easy accounts production for attorneys and third parties

Attorneys – particularly family members – are often busy people. At the time of life when they become attorneys they are usually working full-time, raising their own family and perhaps also caring for other older relatives. That means less time to keep an eye on attorneyship finances and less time to put together potentially complicated accounts.

The beauty of Switchfoot Teams – the software system John chose – is that it can produce accounts automatically, using the latest information so that accounts are completely up-to-date and accurate. This satisfies requirements from the Court of Protection and any other sources without attorneys having to spend hours poring over the figures.

So far, so good. But what happens when the appointed attorney can’t manage his or her duties any more? Find out in the final part of our case study in November.

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